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Retention expert Dr Paul Bedford is to hold an extended Retention Convention in the UK
next year, focusing on improving customer experiences in the increasingly competitive
gym market.
news •
03 Dec 2015
Retention Guru Dr Paul Bedford is to launch a new app providing health club and leisure
centre operators with retention advice at their fingertips.
news •
19 Mar 2015
The Retention Convention is back for 2016 with a second installment, featuring a bumper
cast of health and fitness speakers who will focus on how to improve customer
experiences.
news •
07 Mar 2016
Questex’s Sibec Europe-UK, Europe’s leading hosted buyer event for the fitness industry,
will take place on 27-30 September 2022 at the Anantara Vilamoura Algarve Resort, in
Portugal.
promotion •
03 Aug 2022
A number of the health and fitness industry’s leading retention experts are to
stage a one-off UK conference examining how to hold on to gym members in a
fast-changing market.
news •
19 Jan 2015
Creating workout experiences will be the main theme of this year's Retention Convention, which will
be held as an online event on 9 December 2021.
news •
07 Oct 2021
Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice
HCM issue 6 2014
How can we broaden the appeal of health clubs to all socioeconomic groups? Are we trying hard enough?
HCM issue 3 2014
Retention is not the opposite of attrition. Big data is not the same as large data. Real
brand engagement is about understanding the person that's right in front of you.
news •
07 Jun 2016
Where is growth coming from? How can
operators compete? These questions were
discussed at the Power Plate RISE event
HCM issue 2 2019
Health club operators across the globe are being offered the chance to gain key business
insights from industry renowned retention experts via a live stream of next month’s
Retention Convention.
news •
15 Apr 2015
The Gym Group has sought to gain an edge in the competitive budget gym sector by
commissioning a statistical model to understand the impact of price changes on member
acquisition and retention.
news •
18 Sep 2015
The Retention Convention will focus on the impact a happy workforce has on retaining
leisure centre, gym and health club members at its event in May.
news •
08 Mar 2017
The FitPro Convention is to return this summer, but with a rebranded “bigger
and better” format under the name FitPro Live.
news •
25 Mar 2014
Questex’s Sibec Europe|UK, Europe’s leading one-to-one event for the fitness industry,
concluded its event last week at the Anantara Vilamoura Algarve Resort, in Portugal, with
over
750 one-to-one meetings between premier global suppliers and owners and operators of health
and
fitness facilities in Europe and the UK.
promotion •
05 Oct 2022
As the world’s population ages, how can the wellness industry best provide for older people’s needs? Katie Barnes asks a global panel of experts
HCM issue 3 2015
HIIT is hot right now – but are you
optimising it for all your members, or are
some put off by the pain? We look at ways
to ensure a positive experience
HCM issue 6 2019
Cheriee Wales reports from the recent
Fitronics and Proinsight ConnectCX
conference and CoursePro Summit
HCM issue 9 2023
The fitness industry is struggling to collect robust retention data, says Dr Paul Bedford
HCM issue 3 2013
A happy workforce and the impact this has on member retention was the topic of the day at this
year's Retention Convention.
news •
26 May 2017
To improve retention, operators need to become much more surgical in their analysis of why members are leaving, says Kate Cracknell
HCM issue 9 2013
How authentic member communication
can help to improve retention rates
HCM issue 11 2017
Talk of addressing the problem of inactivity levels in the UK has grown in
prominence in recent years, with 25 per cent of Britain’s population now being
classed as inactive.
news •
20 May 2014
Former ukactive CEO David Stalker believes it’s time for the fitness industry’s old guard to
“be off doing something new” and says veterans should leave the new generation to drive
the sector forward.
news •
07 Jun 2016
Bannatyne Group chair Duncan Bannatyne has sparked a lively debate among
industry leaders over the issue of membership discounts.
news •
08 Jan 2014
Even before we look to new audiences, there's so much more we can do to attract people who have already bought into exercise, says Kate Cracknell
HCM issue 8 2013
Operators need to do much more to help members understand nutrition and balancing calories for weight management, says Kate Cracknell
HCM issue 2 2015
New tech is coming down the track which will change the gym experience and improve retention
HCM issue 4 2018
An in-depth study of health club retention in North America identifies the factors that spell the difference between winning and losing
HCM issue 9 2015
Two more industry greats have been added to the list
of experts at this year’s Retention Convention.
product innovation •
11 May 2017
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Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to ...
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With the launch of its 49th John Reed, RSG Group is looking for more opportunities ...
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PureGym saw revenues rise by 15 per cent in 2023, with the company announcing plans ...
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
HCM promotional features
Sponsored
Francesca Cooper-Boden says
health assessment services can
boost health club retention
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal
trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
GymNation is pioneering the future of
fitness with software specialist Perfect
Gym providing a scalable tech platform
to power and sustain its growth
HCM magazine
“Go Fit’s value proposition is overwhelming. It makes us very attractive to a lot of people”
HCM magazine
Now mental health is the number one reason for people to join a
health club, do fitness professionals need a grounding in counselling
to offer a more holistic service? Kath Hudson asks the experts
HCM magazine
As health club operators move to incorporate recovery into their
offerings to meet growing consumer demand, Steph Eaves takes a
look at what cryotherapy and ice bathing can add to the equation
HCM magazine
Basic-Fit – which has been scaling rapidly across Europe –
is considering franchising to ramp up growth further afield
HCM magazine
Imposter syndrome about a promotion taught the
CEO of SATS that behaving authentically is the most
important part of leadership. He talks to Kath Hudson
Current vacancies
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China Import & Export Fair Complex, Guangzhou, China
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